Troubleshooting Computer Problems - 8 Questions to Ask Yourself

Computer problems can be frustrating, especially when you don't know the reason. Sometimes there is a simple solution, other times fixing your computer requires more effort. In this article, we will take a look at how to troubleshoot common computer problems.

Question #1: Is it Just You or Your Entire Network?

One of the most common reasons for sudden problems such as the inability to access the web or print documents is related to your network. If all of the computers on your home or office network are experiencing the same problems, then you know that the trouble lies in the network not your PC.

Question #2: Are all Cords Firmly Connected?

"My computer won't start", have you checked to make sure it's all plugged in? Cords can come loose and cause your computer to fail to power up. Sometimes, this is also the case when a specific device (such as a mouse or keyboard) fail to function.

If everything is plugged in and your device still won't work, try another jack if possible. I have personally had several computers where the USB ports die for no apparent reason, causing my devices to not work. Plugging them in to another port clears it right up.

Question #3: Have You Installed Anything New Lately?

New software can introduce a variety of problems. If you started having problems after installing something new, try uninstalling or reinstalling the program. If the failed installation has caused errors in your windows registry (as often happens), you will need to run a registry cleaner to restore your registry to proper condition.

Question #4: Is It Hanging on Startup?

If you can't get past the Windows startup, you can attempt to hit the "F8" key on your keyboard and select the option to start up in safe mode. While in safe mode, you can uninstall problematic software or just attempt a reboot from there to see if the problem clears up. While in safe mode, it would be a good idea to back up all of your critical data as failure to boot can be a sign of serious problems with the hard disk.

Question #5: Is It Making Strange Noises?

Years ago, I booted up my office computer one morning only to be greeted by a screeching sound coming from my hard disk. Not knowing what else to do, I quickly shut it down. Still, I was not fast enough to save the data from permanent loss. What had happened was the needle in my hard disk had come loose and the sound I heard was it scraping my hard disk and wiping all of my data away with it.

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Online Technical Support Service - Overview and Synopsis

Here is no dearth of online technical support companies in the cyber world. As you may already know, online technical support is one of the most sought after services in the world of computers. There are many people all around the world who do their day to day work with the help of computers but if their computer gets broken; they are almost always at sea as to how to fix it.

Online Tech Support - What It Really Is?

Tech support companies are those companies which offer help for all kind of software problem that you may encounter. The best part about availing online service is that it very cheap as compared to on-site technical support service. Moreover, the best thing about that services is that it is available all times of the day and night, It does not matter if you get a computer trouble in the early hours of a Sunday morning or in the middle of the night, there would always be an expert ready to help you by.

All you need to do to avail the service of a computer expert is to call them on their toll free number and an expert would be there to help you instantly.

How to Get Online Support?

It is quite easy to get online support these days. You can visit the website of the various online technical support companies and then proceed to call them on their toll free number. A customer representative would be there to assist you on your problem. The representative would first hear out your problem, diagnose it and then provide you with the best possible computer service package that would service your needs.

After the service package has been identified, you can then proceed to make the payment through secure online money transfer solutions like PayPal or other Bank Payment Gateways. As soon as your payment is confirmed, you would be transferred to the technical department which will start working on your problem instantly.

Which Technical Support Companies to Choose?

The market is almost flooded with numerous technical support companies which promise to resolve your problem in the quickest and the cheapest way possible. However, the cases of scams in such companies have also been well documented by various scammed people all over the cyber world.

However, there exist various companies which are quite renowned in the field of online technical support. Companies like PCCare247, Techieworks, IYogi and VTechSquad have made quite a name providing quality support to millions of their customers. These companies have garnered excellent reviews all over the world and are quite efficient in providing quality and timely support to their esteemed customers.

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Compaq Presario Tech Support FAQ

After joining the Hewlett-Packard franchise in 2002, Compaq has continued to enjoy healthy sales despite what the "Washington Post" has called a merger unmatched in "size and complexity." However, consumers who stayed loyal to Compaq cannot help but wonder what to expect from the company's tech support department. Compaq Presario users have many important questions that need answering to utilize the new joint HP-Compaq tech support system.

Product Registration

While product registration is not required for technical support, it is recommended. By registering, you can get "quicker and more efficient" support, according to HP. Additionally, Hewlett-Packard and Compaq products receive automatic alerts via e-mail, making it easier to stay up-to-date with important Compaq Presario support notices.

Tech Support Contact

The quickest way is often to call the Support Center. Call (800) 474-6836 if you use your Compaq Presario PC for home-based computing; call (800) 334-5144 if you use it for business. You can also send an email to tech support, although this requires waiting for a reply whereas telephone support is instantaneous. For email support, you must go to the Compaq Presario "Email for Product Support" webpage. On this page, click on the exact model of Presario you are using to get the appropriate tech support email address (see link in Resources).
Tech Support Availability

Tech support is available 24 hours a day, 7 days a week. However, if you call Compaq support during peak afternoon business hours, you will likely have to wait on hold for several minutes. Additionally, emails sent during the afternoon are often not replied to immediately. For the quickest service, call early in the morning or late at night.

Compaq Connections

Compaq Connections is an automated service designed to streamline product support and upgrades. In most cases, Compaq Connections is automatically activated when your computer goes online, searching for upgrade information and support details based on your specific Compaq Presario model.

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